Aetna Navigator Login

Video demonstration and instructions on how to use the Aetna Navigator Login:

 

Aetna Navigator Login Instructions:

1. Enter the Aetna Navigator Homepage URL to your browser. You can also directly follow this link: http://www.aetna.com/

2. The log in link is located at the middle left part of their homepage, beside the "Register" button. You can click this link to directly access their log in page: https://member.aetna.com/appConfig/login/login.fcc?TYPE=33554433&REALMOID=06-36d8cb4d-4ac1-44c7-b12d-a80fba4b718e&GUID=&SMAUTHREASON=0&METHOD=GET&SMAGENTNAME=-SM-xU5km2Pz5%2f9A%2f2FCwUlXE48HlDkyH9ruz3da8Iqw6pwcy09mgHFN5RmlkMNqguY5&TARGET=-SM-HTTPS%3a%2f%2fmember.aetna.com%2fMbrLanding%2fRoutingServlet%3fcreateSession%3dtrue&WT.svl=Login_nav

3. Enter your Username on the provided textbox.

4. Enter your password on the provided textbox.

5. Click the "Secure Login" button to finish the log in process.

 

 

Aetna Navigator Login Reset Instructions:

1. Enter the Aetna Navigator Homepage URL to your browser. You can also directly follow this link: http://www.aetna.com/

2. The log in link is located at the middle left part of their homepage, beside the "Register" button. You can click this link to directly access their log in page: https://member.aetna.com/appConfig/login/login.fcc?TYPE=33554433&REALMOID=06-36d8cb4d-4ac1-44c7-b12d-a80fba4b718e&GUID=&SMAUTHREASON=0&METHOD=GET&SMAGENTNAME=-SM-xU5km2Pz5%2f9A%2f2FCwUlXE48HlDkyH9ruz3da8Iqw6pwcy09mgHFN5RmlkMNqguY5&TARGET=-SM-HTTPS%3a%2f%2fmember.aetna.com%2fMbrLanding%2fRoutingServlet%3fcreateSession%3dtrue&WT.svl=Login_nav

3. Click the Forgot your "Password" or " User name?" link based on what you need. You should be automatically redirected to the following links:

Password: https://member.aetna.com/memberRegistration/register/selfService/forgotPassword?cf=login

Username: https://member.aetna.com/memberRegistration/register/selfService/forgotUserName?cf=login

4. For Password reset, you will need to fill in your username and date of birth. To retrieve your username, you will need to enter your Member ID Number; Full First Name; Full Last Name; Date of Birth; and  Zip Code on the provided textboxes.

5.Click "Continue" button to proceed.

6.Follow the remaining instructions to finish the log in reset process.

 

Contact Details:

Still confused? You can contact Aetna Navigator directly by using the information provided below:

Contact Page: http://www.aetna.com/about-aetna-insurance/contact-us/forms/about/contact_us.html?WT.svl=ContactUs

Phone number

1-800-US-AETNA (1-800-872-3862) between 7:00am and 7:00pm ET
Connecticut residents, call 1-860-273-0123

Address

Aetna Inc.
151 Farmington Avenue
Hartford, CT 06156
USA

 

We try to provide the most up to date information regarding the Aetna Navigator login process, please bookmark this page and check back later to find out if any of the process has changed, if there are any bugs or system issues, or any other important issues you may need to know about related to the login.